The Stuff We Can’t See

In Sales, 


A happy family of four people, including mother, father, young child, and toddler brother are sitting outside in the fallen maple leaves with their dog

A happy family of four people, including mother, father, young child, and toddler brother are sitting outside with their dog

We need to keep in mind that this is a rapidly changing world- and since both technology, communication and motivation factors are also constantly changing, we need to face that reality when we do our business with Clients who express their needs and motivations differently than they did even a few years ago. Based on the tremendous improvement in my business, I believe the following fundamental insights can help anyone:


One thing we must not ignore is the way people interact with each other and the way they transact business. Almost all of us realize that life has changed somewhat since social networking and mobile phones demand more and more of our time and have altered the kinds of relationships we havebut have we really examined the impact of these changes and integrated it into our decision-making?


In my childlike way, I ignored what the swimming pool rules said and didn’t give a microsecond to the consequences of not obeying them, particularly that one about diving. Let’s not ignore all the wisdom about the real world that surrounds us, available to use if we are willing to look. And as for social media and mobile phone communications, that’s just the visible part. We need to be aware of all the stuff we can’t see- technological changes or not.

You don’t see Serotonin, but you see the resulting happy family picture producing the image of well being: Smile, Body Language, Movement.  You can just imagine Dad saying, ” Fetch!” with a upbeat voice.

happy young family in white clothing have fun and play with beautiful dog at vacations on beautiful beach

happy young family in white clothing have fun and play with beautiful dog at vacations on beautiful beach

More than 100,000 chemical reactions go on in your brain every second.

Your brain is also a radio transmitter, sending out measurable electrical wave signals.  Your brain has many jobs, mainly to be your own chemist producing more than 50 identified active drubs for memory, intelligence and even sedatives.

Endorphin is your painkeller which is 3 times more potent than morphine and is associated with your brain’s manufacturing of Serotonin. When you are happy and well rested your ability increases at the neurochemical and physiological level to carry on with your work life keeping your moods in control and helping your clients through stressful situations.

It is simply how God created all of us. Beautifully and wonderfully because you didn’t have to know any of this to have it functioning for you this morning!

How do you know if your client’s are stressing out?

Ask them!

A useful Psychometric method of testing for objective and standardized measurement, is to ask.

Nicely of course.

We just read how our mood can transmit through our body.  For example, I’m proposing a heightened awareness of our client’s brain and emotional health to make decisions by activating our brain.

With a calm demeanor, happy tone and posture that represents a pleasing nature we can exemplify an environment to help a continued happy feeling.  With your integrity in tact, moving forward always has to be in the best interest of your client.  And you.  If you sacrifice either, your brain will know.  And you look to reduce your very own brain ability.

Check your inner narrative.

That is what the LaFlamme Advanced Communication Training is all about- the invisible component- communication in a world in which the residents have 95% of their emotions and thought practices acting automatically on their behalf; where it takes an extra effort to resist easy inclinations and snap decisions. This is the reality that neuroscience has presented to us, a world where the light of reason shines through layers and layers of gray and black narrative filtering.


What do I mean by this?


Some inner narratives are cautionary. They tell us to ‘hold the fort’ and therefore that might be a good thing. They may be reflexive in a sense, but they are giving us room to reflect. Other narratives are instinctive reactions to things that sound good- but are not based on analysis and reflection- so they could lead us to good things- but also to things that only appear to be good but then could be very bad.

LaFlamme Advanced Communication Training
©Maximizing Profitability Through Integrity, Empathy and Science©THE WHITE HAT SALES BLOG©Maximizing Sales Through Self-Transformation©
By Sandra LaFlamme

2014 Best of Trulia Top Agent

2014 Best of Trulia Top Agent


This entry was posted in My Blog and tagged , , , . Bookmark the permalink.